Seulyn Lee Au, O.D.
Marvin S. C. Dang - a Honolulu, Hawaii (HI) Real Estate Law Lawyer Marvin S. C. Dang. Firm:, Dang, Marvin S. C.. Address:, P. O. Box 4109 Honolulu, HI 96812-4109. Phone:, (808) 521-8521. Fax:, (808) 521-8522 ...
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To:OfficeoftheOmbudsman
Again, your office follows the same procedures as any other in Hawaii. Glossing over pertinent issues and using words to twist facts.
1. Along with saying I did not see as well with the new glasses, I said that the prescription that I was given was weaker than the one I had the previous 7, count them seven years. Your office nor the DCCA responded to this charge.
2.The reason I asked Dr. Au to change the prescription was because the NEW one I repeat was weaker in one eye. This was the only alternative Dr. Au gave me other than accepting the weaker prescription.
3. The "Vision Certificate" Dr. Au provide, had no licsense number where it should have been and she did not sign it where it should have been signed.
4. Dr Au refused to give me photocopies of my records and did not give me a reason, per her offices policy, when I asked for them in her office.
5.Dr charged me 2.00 dollars per page, totaling 20.00 dollars, which I believe is exhorbitant.
6.There are conflicting numbers on my records, that I would like explained. This, no one has addressed. And I doubt that my records were reviewed by an impartial optometrist, as any reasonable person would assume to be a part on what your office calls an investigation.
7. I was trespassed from Dr. Au's office for no other reason than asking for copies of my files and in her response to the DCCA she says I was escorted out of her offices by mall security, which is a lie by a optometrist that pracitces deciet.
1 comment:
Today, 26 April 2008, I kept an appointment with Drs Au and Lau Optometrists in Kalaha Mall. Last year, in getting a prescription for new glasses, I was told that I had the beginnings of cataracts in both eyes, and was strongly advised to come back in a year to check the status of the cataracts. Today, I kept that one-year-later appointment, only to be told to see a specialist. This was irritating and an unnecessary waste of my time.
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